Terms and Conditions

All cancellations must be made via email to info@icsvirtualoffice.com and to no other email or phone at ICS.

Upon signing up online with ICS Venture Partners LLC (dba ICS Virtual Office / ICS / InCitySpace), hereinafter referred to as Sublandlord) and commercial tenant (hereinafter referred to as Subtenant) the following terms and conditions are agreed between ICS and Subtenant.

The commercial rental sublease agreement commences upon the date of sign-up and receipt of prepaid rental dues, deposits, and set-up fees (if applicable) from Subtenant to ICS. This sublease agreement can be executed online, in-person, or verbally by phone, and is considered executed at the time of payment to ICS by subtenant.

For and in consideration of the payment of the rents and the performance of the covenants contained on the part of the Subtenant, said Sublandlord does hereby demise and let unto the Subtenant, and Subtenant hires from Sublandlord for use as a commercial place to do business and/or receive business and/personal mail, those certain premises described located at: 1546 NW 56th Street, Seattle, WA 98107 for a tenancy commencing upon the date of sign-up and receipt of prepaid rent from Subtenant to ICS. The monthly rental rate and prepaid rent is the amount submitted by Subtenant in writing online, in-person, or verbally by phone.

Term & Cancellation Policy

As stated via the service ordered, this is a month-to-month or one year agreement and can be cancelled by either party given 30 days written notice via email, unless subtenant prepays one year in advance. If an annual monthly payment plan, there is a $40 cancellation fee if cancelled within 12 months. There is no cancellation fee prepaid annual plans. In the event Subtenant registers the location in their company or personal name with Google, Bing, Yahoo, the Washington State Department of Licensing, Department of Revenue, and/or the Secretary of State, and Subtenant terminates their rental agreement within 12 months, Subtenant understands a cancellation fee of $100 will be charged. If subtenant cancels their month-to-month personal or business mailbox or coworking rental agreement within 12 months of sign-up, there is a $40 cancellation fee.


All refunds are processed on the 15th and 1st of the  month and are deposited to client accounts within 5 business days of the processing date. Clients requesting a refund or disputing a fee between the 1st and 15th will be refunded on the 1st. Clients requesting a refund on between the 16th and the last day of the month will be refunding on the 15th of the following month. ICS will review each account in detail to ensure the refund or dispute is inline with our Terms and Conditions.

It is further mutually agreed between the parties as follows:

  1. Subtenant shall not violate any city ordinance or state law in or about the premises.
  1. Subtenant shall not sub-let the premises, share keys, access entry codes, or any part thereof, or assign this agreement without the written consent of the Sublandlord. All subtenants and employees of subtenant must have a photo ID on file at ICS and be approved in writing by ICS to access the premises.
  1. Subtenant must not make any alterations or improvements to said premises.

4. No Sublandord personal items may be removed from premises at anytime.

5. The premises must be left in clean condition when used by Subtenant.

6. If the Subtenant is issued a key and it is lost by Subtenant, a $100 key replacement fee will be charged. Most Subtenants are provided a key access code.

7. If cleaning or repair expenses must be incurred by Sublandlord to restore the premises to the condition they were in at the time of Subtenant's occupancy, the amount necessary for said restoration will be charged to the Subtenant and must be paid within 3 days of expiration of this agreement.

8. The premises are to be occupied and used only by the Subtenant an no other occupants unless specified within this agreement, online upon sign-up, and/or approved by Sublandlord in writing.

9. Subtenant and subtenant employees are responsible for their own dishes which must be placed in the dishwasher after use.

10. Storage cabinets or lockers are available to Subtenant for an additional $49.95/mo.

11. ICS markets our Business Address service at Promotional base rate pricing from $19.95 to $49.95/mo depending upon the time of year. Promotional pricing is valid through 12 months of service. Upon the beginning of the 13th month of service, the promotional base price may  increase to $49.95/mo. The Business Address plan charges 1st and last month's dues plus a set-up fee of $40. In some cases, ICS may waive set-up and last month's rental fees if approved by an ICS manager.

Names Per Account: All Subtenant plans for business at ICS allow one single business name and one personal name in which we will receive and process mail. All Subtenant Personal Mailbox plans at ICS allow one single personal name. All Subtenant Business Mailbox plans at ICS allow one company name and one personal name. The 24/7 Co-working Plan ($249.95/mo) provide key/key code access for One person per company. Keys and codes must not be shared. Subtenant must notify ICS in writing of any additional company names, personal names, or individuals added to their account. In the event ICS receives additional mail for subtenant addressed to an unregistered name not on file, or a name that has been registered with the Department of Licensing not on file with ICS, the subtenant will automatically be charged an additional $19.95/mo for each additional company name and $9.95/mo for each additional personal name. All Business Plan prices are locked in for 12 months from the start-up date. All Business Plan pricing will increase after year one annually to $49.95/mo.

Attorney Registered Agent Services: If Subtenant is an attorney/law firm providing registered agent services from the location, a $10/mo fee shall be charged for every client/business registered to the location in which ICS receives mail.

Mail Forwarding & Mail Pick-up: $10/mail bundle/package + postage fees for on-demand forwarding. Mail is forwarded on-demand when requested by the client or once weekly to your preferred shipping address. You may choose to pick-up your mail on location if you prefer not to have your mail forwarded. There is no fee to pick-up your mail on location. All clients are provided an access key code to stop into the office as needed to pick-up mail in a readily available assigned mailbox. We do not mark-up postage fees.

Mail parcels Scanned to Your Email: If you are not signed-up for a Mail Scan to Email plan and need occasional items scanned to your email on demand, the cost is $10/item scanned. 

Delinquent Accounts & Late Fees: All accounts that are late 5 days beyond the scheduled automatic bill date are charged a $49 late fee. Accounts that go late in excess of 30 may be terminated. Upon termination due to non-payment, all mail received is returned to sender. ICS also notifies all state and federal licensing departments that the business is no longer at the ICS location as well as USPS. Delinquent accounts in excess of $100.00 are sent to collections after 60 days and filed in Small Claims court with King County, Wa.

Upon signing up for a Subtenant Rental Plan with ICS, your credit card will be billed in accordance with your plan chosen. All agreements are billed electronically on the 1st or 15th of the month, or every 30 days from the date of sign-up. Days are prorated from the date of sign-up to the end of the month Subtenant signs lease and added to the last month of occupancy by subtenant. ICS clients must give 30 days written notice via email to cancel services. ICS does not refund the prepaid last month's rent.

The terms of this agreement will commence upon receipt of payment for rents and fees associated within the agreement and confirmation of that payment from Subtenant to ICS.

These terms and conditions including all pricing can be changed at anytime by ICS.

Business Address

Business Address - Included

Weekly Mail Forwarding - $5.00 + Postage Forwarded Every Friday

On-Demand Mail Forwarding - $10.00 Same Day

On-Demand Mail Scanned- $10.00 Same Day

Mail Email Updates Daily - Included

Receptionist Onsite - Included

Faxing - $2.00 + $0.10 Per Page

On-Demand Scanning - $2.00 + $0.10 Per Page

Printing (Black & White) - $2.00 + $0.10 Per Page

Printing (Color) - $2.00 + 0.40 per page

Business Lounge / Kitchen Access - Included

Loft Level Workstation Use - $10.00/Hour

Meeting Room Use - $50.00/Hour

Mailbox Plus Office Hours

8:30am to 5:00pm Monday - Friday

24/7 Co-Working

Business Address - Included

Weekly Mail Forwarding - $5.00 + Postage Forwarded Every Friday

On-Demand Mail Forwarding - $10.00 Same Day

On-Demand Mail Scanned- $10.00 Same Day

Mail Email Updates Daily - Included

Receptionist Onsite - Included

FaxingFree Self-Service

Scanning - Free Self Service

Printing (Black & White) - 1st 500 Free then $2.00 + $0.10 per page

Printing (Color) - $2.00 + 0.40 per page

Business Lounge / Kitchen Access - Included

Loft Level Workstation Use - Included

Meeting Room Use - Free

Virtual Office PLUS Office Hours

5am to 11pm 7 Days Per Week